FAQ

You can start customizing your jewelry packaging by either visiting our website or directly contacting our customer service team. We will guide you through all the customization steps to ensure you get the desired result.

The production timeline varies depending on your customization requirements and order volume. Generally, customized products take around 2 to 4 weeks from design confirmation and payment.

Yes, we allow certain modifications or changes before design confirmation. Once the design is confirmed and enters production, modifications cannot be made.

Yes, The specific minimum quantity depends on the nature of your customized product. Please contact our sales team for detailed information.

You can now order samples featuring your own logo print in a color of your choice. For this service, we charge a nominal fee per sample.

To proceed, simply upload your logo or artwork to your online sample order. Please ensure that the file is in vector format with the file type .ai, .eps, or PDF to guarantee the highest print quality. If your logo or artwork is not in the correct format, don't worry; we can assist you by recreating your designs into the appropriate format.

Once we receive your sample order along with your artwork, our graphic designers will create a digital proof copy for your review. Upon your approval of the proof copy, we will dispatch your printed samples within approximately two weeks.