FAQ

You can start customizing your jewelry packaging by either visiting our website or directly contacting our customer service team. We will guide you through all the customization steps to ensure you get the desired result.

The production timeline varies depending on your customization requirements and order volume. Generally, customized products take around 3 to 6 weeks from design confirmation and payment.

Yes, we allow certain modifications or changes before design confirmation. Once the design is confirmed and enters production, modifications cannot be made.

Minimum quantities vary by product, material, and finishing details. Below are typical order ranges: • Paper Bags: 500 pcs • Paper Boxes: 500 pcs • Lined Boxes: 300 pcs • High‑End Boxes: 100 pcs • Pouches: 500 pcs • Displays: 50 pcs Minimum order value: $800

Yes, of course. We can source a few similar ready‑made samples for your reference. The samples are free of charge; you would only need to cover the shipping cost.

Sampling costs and timelines depend on your design complexity and material choices. In most cases, sampling ranges from $ 50–$ 800, and the typical lead time is 5–10 days. Whether the sampling fee can be credited back is usually based on your order quantity. We’ll confirm the details once we review your project.